Conditions of use & sale

  • Article 1: Recitals

    The present General Conditions of Sale shall solely apply to the relation between Tasweek for trading and Distribution, having its registered office in 2 El-Shahid Ismaail Fahmy, Heliopolis (hereinafter called We/Us) and any person visiting or performing an online purchase via

    All Internet surfers may read the General Conditions of Sale. Since those General Conditions are subject to modifications, the applicable conditions shall be those displayed on the site on the date your order is placed.


  • Article 2: The Contract

    • 2.1 Conditions for placing an order

      You declare being above 21 years old, enjoying legal capacity or holding a parental authorization allowing you to place an order via the site.

      Every order processed on the site shall correspond to the normal needs of a household.

    • 2.2 Phases of Contract Conclusion

      After having placed your order, we shall send you an e-mail confirming the content thereof and informing you of the possibility of modifying (adding or removing items) or canceling your order, until dispatch date.

      We shall inform you by e-mail that your items have been dispatched. The said e-mail shall confirm our acceptance of your order and constitutes therefore the Sale Agreement concluded between you and us..

      We reserve the right to reject any order bound for a city that we do not cover.


  • Article 3: Prices, Availability and Delivery

    · Minimum order of 150 L.E is required for (Haram, Faisal.)

    ·  Minimum order of 200 L.E is required for (rehab , Sheikh zayed, Tagamoe, 6th Oct City, Kattamia Heights, hadayek el ahram , marioutia , mansouria Mokattam, Baron City, Ring road maadi compounds.)

    ·  Minimum order of 250 L.E is required for (Hurghada, Agami)

    ·  Minimum order of 350 L.E is required for (Obour City, Shorouk, , Madinaty, Sahl Hashish)

    ·  Minimum order of 500 L.E is required for (Soma Bay, Makkadi ,Safaga, all compounds after Cairo-Alex road toll station)

    Prices on the site are displayed by default in Egyptian Pound. Prices are inclusive of all Egyptian taxes (V.A.T. and other applicable taxes), carriage costs, order processing fees and gift-wrapping fees.

    Payment shall always be made in Egyptian Pound (LE). Every payment performed through a bank account in any currency other than the Egyptian Pound shall be debited according to the applicable bank rate in the market.

    We accept your orders subject to available stocks. We shall inform You of the items available for sale on the Site, on the information page of each item, that shall be accessible through the button link ‘Add to Basket’. We cannot provide you with more information on availability. Delivery time limits are only indicative and we cannot, in any and all cases, guarantee delivery within these time limits.

    In case you order an item that is not available in our stock, We shall debit the total amount of that order even before dispatching it.

    If, despite our vigilance, the items requested are not available, We shall inform you of their unavailability by e-mail in the shortest time limits.

    Despite all our efforts, a limited number of items among the items displayed on our Site may include a price error. However, be confident that we shall verify prices upon dispatch of your item. If the real price is less than the price displayed on the Site, We shall charge you the lower price and send you the item. If the real price is higher than the one displayed on the Site, We shall inform you about it and cancel your order unless you choose to accept to place your order under the new price.


  • Article 4: Payment

    Payment may be effected by cash on delivery only.


  • Article 5: Returns

    If we accept to replace an item that turns out to be damaged or that does not meet your order, you shall return the said item within 15 days as of the date We have confirmed its replacement. Should you fail to honor your obligation of returning the said damaged or non-complying item within 15 days, or should we receive the item in a condition that does not meet the description you made thereof in your claim, we shall reserve the right not to reimburse the full price paid.


  • Article 6: Reservation of Ownership

    The items delivered shall remain our property until you fulfill all your obligations towards us, namely until the full payment of the price, plus interests if applicable.


  • Article 7: Guarantees and Liability

    You shall benefit from the provisions of the legal guarantee for latent defects.

    We are committed to all the diligence due in the business, for the provision of the service offered to the client. However, We decline any responsibility in case we fail to fulfill our contractual obligations due to an act of God or to force majeure, as defined by the judicial precedents rendered by Egyptian courts.Should the distributor be out of stock, we shall not be held responsible for any delay. Moreover, we shall not be held responsible in case of non-substantial differences between the items photos, texts and illustrations on our Site and the ordered items.

    Should the distributor be out of stock, we shall not be held responsible for any delay. Moreover, we shall not be held responsible in case of non-substantial differences between the items photos, texts and illustrations on our Site and the ordered items.

    We shall use all the means available to us to provide the services covered by the present General Conditions of Sale. We shall be responsible for all direct and foreseeable damages at the moment of use of the Site or the conclusion of the sale contract between you and us. We shall not, in all and any case, be responsible for profit loss, commercial loss, data loss, shortfall in earnings, or for any other indirect or unforeseeable damage at the time of the use the Site or of the conclusion of the sale contract between You and Us

    The liability limitation above shall not apply in case of fraudulent misrepresentation or gross misconduct from our part


  • Article 8: License to Access the Site

    We shall grant you a limited license for your personal access to and use of the Site. You are not authorized, in any case, to download or modify part or all of our site without our written express authorization. This license does not allow you, in any case, to use this site or its content (listed products, descriptions, prices, downloading or copying information for other traders' accounts, use of data, software, audio clips, graphics, images, texts, photos, tools) for sale or any other commercial use.

    This site or any part thereof shall not, in any case, be reproduced, copied, sold, or used for commercial purposes without our written express authorization.

    You shall not use techniques allowing the copying of a trademark, a logo, or any other information (namely images, texts and layouts) we own, without our written express consent. You shall not use meta tags or any other ‘hidden’ texts displaying our name, trademark or the name of any of our group companies, without our written express consent. Any non-authorized use shall terminate the license we have granted you.

    We shall grant you a nonexclusive and revocable authorization to create a hypertext link to the site home page, provided that this link does not create a deceitful, false or pejorative representation of, or entail any damage to, us, the companies of our group or our products or services. However we decline any responsibility whatsoever arising from this link and concerning the content of your site. Any use of our logo, trademark or images in your link requires our prior written express authorization.


  • Article 9: Reviews, Critiques, Communications and other Contents

    The Site users may send Us critiques, reviews or any other content; they may send their suggestions, ideas, questions or any other information, as far as this content is not illegal, obscene, abusive, threatening, slanderous, inconsistent with the intellectual property rights or detrimental to third parties, and is not or does not contain any viruses, political militancy, commercial solicitations, mass mailing, chain mailing or any other form of spam. You shall not use a fake e-mail address or a fake personal or collective identity. You shall not give false content sources. We reserve the right to remove or modify any content you post on the site, at our total discretion.

    Unless otherwise provided for by us, if you send us content, you accept to give us and the companies of our group, for the legal copyright duration, the free and non-exclusive right of exploiting, duplicating, modifying, adapting, publishing, translating, distributing, sub-licensing and displaying the said content in the entire world and through all media. You grant us, the companies of our group and our sub-licensees the right to use the name you gave us when supplying your content. You shall waive your right to be identified as the author of such content. You shall accept to perform all deeds necessary to guarantee the rights that you grant us, namely through the execution of all deeds and documents upon our request.

    You declare and guaranty that you are the owner of, or holder of the necessary rights related to the content that You transmit to Us; and that on the date of the content transmission: (i) the content is exact and true, and (ii) the use of the content is not inconsistent with any of our policies and does not entail prejudice to any third party (namely that the content is not slanderous). You agree to indemnify us in case of any action taken by a third party against us, having as reason, grounds or origin the content that you sent us.


  • Article 10: Applicable Law and Competent Jurisdiction

    The present General Conditions of Sale are subject to the Egyptian law.

    Any dispute in relation with the commercial relation between you and us shall be submitted to the exclusive competence of the Egyptian jurisdiction.


  • Article 11: Identification

    You may contact us through by mailing us on:

    If you think that any of the contents displayed on our Site may infringe any of your intellectual property rights, or if you have any question concerning our Site, please send us a letter to the following address:
    2 El-Shahid Ismaail Fahmy, Heliopolis