delivery: Terms & Conditions

Free delivery is offered for all products for all orders over LE100 in value, to the cities of Cairo, Alex, Gouna.

· Minimum order of 250 L.E is required for (Hurghada, Sahl Hashish, 6th Oct City, Obour City, Madinaty, Shorouk)

· Minimum order of 200 L.E is required for (Rehab, New Cairo, Tagamoe, Kattamia Heights, Mokattam)

Prices on the site are displayed by default in Egyptian Pound. Prices are inclusive of all Egyptian taxes (V.A.T. and other applicable taxes), carriage costs, order processing fees and gift-wrapping fees.

Payment shall always be made in Egyptian Pound (LE). Every payment performed through a bank account in any currency other than the Egyptian Pound shall be debited according to the applicable bank rate in the market.

We accept your orders subject to available stocks. We shall inform you of the items available for sale on the Site, on the information page of each item, that shall be accessible through the button link ‘Add to Basket’. We cannot provide you with more information on availability. Delivery time limits are only indicative and we cannot, in any and all cases, guarantee delivery within these time limits.

In case you order an item that is not available in our stock, we shall debit the total amount of that order even before dispatching it.

If, despite our vigilance, the items requested are not available, we shall inform you of their unavailability by e-mail in the shortest time limits.

Despite all our efforts, a limited number of items among the items displayed on our Site may include a price error. However, be confident that we shall verify prices upon dispatch of your item. If the real price is less than the price displayed on the Site, We shall charge you the lower price and send you the item. If the real price is higher than the one displayed on the Site, We shall inform you about it and cancel your order unless you choose to accept to place your order under the new price.